What is the mission of TSS?

Helping survivors of domestic violence heal and thrive in safe and supportive communities.

The Second Step is dedicated to adult and child survivors of domestic violence. Responding to each family’s strengths and values, we partner to enhance supportive communities and identify pathways to safety, stability, hope, and healing. We work at the individual, community, and societal levels to end domestic violence.

How long has TSS operated?

The Second Step was conceived in 1988 and opened its first transitional residence in 1992. We work at the individual, community, and societal levels to end domestic violence.

Where do TSS clients come from?
Families come to The Second Step from Greater Boston and Metrowest and from Massachusetts and beyond. Many are referred by “first step” emergency shelters for survivors of domestic violence, while others may be reaching out for the first time or seeking support for a friend. Regardless of your location or circumstances, we are here for you.

How is The Second Step funded?
The Second Step funds its approximately $2 million annual operating budget through a combination of 40% public grants, 33.3% gifts and grants, 24% events and sponsorships, and 2.7% other income.

How can I make a donation to TSS?
You can donate now with a credit card or send a check to: Development Office, The Second Step, PO Box 600213, Newtonville, MA 02460. Or consider a gift of stock or a gift in tribute or in memory of another.

Do you accept in-kind donations?
The Second Step is not taking in-kind donations at this time. We take donations on an as-needed basis.

Why do people remain in abusive situations?
Those experiencing domestic violence may be reluctant to leave for a complex set of reasons, including safety, shame, fear, lack of money, or concern for the abuser. When someone does leave, it does not guarantee that the abuse will stop. Abusers will often go to great lengths to trace their spouse or partner in order to continue the abuse. In fact, one of the most dangerous times for someone experiencing abuse is when they decide to leave. For these reasons, it is important to safety plan with a knowledgeable advocate when possible. Call us at 617-965-3999 or email [email protected] for general information.

If I have a friend in a domestic violence situation, what should I do?
Don’t be afraid to offer help! Many people stay in abusive situations because they don’t know where else to go or because they feel isolated from friends, family, and other supportive networks. To learn more about domestic violence and how to help, have a look at our resources page. You can also call our main number, 617-965-3999, or email [email protected].

How can I learn more?
To learn more about domestic violence, have a look at our resources page. You can also call our main number, 617-965-3999, or email [email protected]. We look forward to talking with you.

I am currently in a violent relationship? What can I do?
First of all, know that you are not alone and you can get help. The Second Step can help you to understand your situation, plan for your safety, and provide resources, information, and options. Call us at 617-965-3999, or learn more about what to do if you or someone you know needs help.

How can I access TSS’s programs and services?
Please call our main number, 617-965-3999, or email us at [email protected]. Or have a look at our our services below and reach out to a program directly.